Returns & Exchanges
At Nitecore Store, we want you to be fully satisfied with your high-performance apparel and gear. If your purchase does not meet your expectations, you may return or exchange unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
- 3.Ship It Back
Print the provided prepaid shipping label and drop off your package at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the return, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.