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Returns & Exchanges

At Nitecore Store, we want you to be fully satisfied with your high-performance apparel and gear. If your purchase does not meet your expectations, you may return or exchange unworn items with original tags within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Package Your Items

    Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

  • 3.
    Ship It Back

    Print the provided prepaid shipping label and drop off your package at any authorized carrier location.

  • 4.
    Receive Refund or Exchange

    Once our warehouse inspects the return, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.