Frequently Asked Questions
Everything you need to know about your Nitecore Store order
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your items ship, we will send a second email containing your tracking number so you can follow your package's journey.
What is your return policy?
We offer a 30-day return policy on all unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our chart for the most accurate fit.